Help Topics/FAQ & Troubleshooting

Where you can find common questions and issues people have come across in the past.

Topic (18) Comments Views Latest activity
I'm wondering where my order is. 0 87  by Julie
How can I add extra storage space to an account? 0 91  by Brian
I'm not receiving invitations or updates from Kinzin (SBC Global and other ISPs) 0 130  by Brian
Can I access my Kinzin account from a different email address than the one I used to sign up? 0 58  by Brian
How can I arrange/rearrange photos within an album after I upload them? 0 8  by Brian
Why are some of my images not uploading? 0 90  by Julie
I'm having trouble uploading photos from my mobile device 0 93  by Brian
Why don't I see my latest iPhoto pictures in Kinzin's photo uploader window? 0 202  by Julie
How much do photo prints cost? 0 105  by Julie
I lost my password. What do I do now? 0 153  by Julie
How can I download the original photos that I uploaded? 2 224  by Brian
How can I start fundraising with Kinzin? 0 92  by Julie
How private is Kinzin? 0 121  by Julie
How do I delete an Album 0 98  by Julie
How do I delete a Group? 0 178  by Brian
Which web browsers are supported by Kinzin? 0 135  by Brian
I'm placing multiple orders using the same credit card, but when I try to place the next order using the same card it is declined -- why? 0 130  by Brian
Follow us on Twitter or Facebook to recieve info about fixes and new developments. 0 103  by Julie